Privacy Policy

1. Introduction

Tayla Malady Media Pty Ltd (ABN 99 696 623 355, ACN 696 623 355) ("we", "us", "our") is committed to protecting your privacy and personal information. This Privacy Policy outlines how we collect, use, store, disclose, and protect your personal information in accordance with the Australian Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs).

By using our website (taylamaladymediapty.online) or engaging our services, you consent to the practices described in this Privacy Policy.

2. Information We Collect

We may collect the following types of personal information:

• Identity information: Name, business name, job title
• Contact information: Email address, phone number, postal address
• Business information: ABN, ACN, industry, company details
• Communication data: Records of correspondence, enquiries, and feedback
• Technical data: IP address, browser type, device information, pages visited, and other analytics data collected through cookies and similar technologies
• Financial information: Payment details (processed securely through third-party payment processors)

3. How We Collect Information

We collect personal information through:

• Direct interactions: when you fill out forms on our website, correspond with us via email or phone, or engage our services
• Automated technologies: cookies, server logs, and analytics tools when you visit our website
• Third parties: referrals, business partners, and publicly available sources

4. Purpose of Collection

We collect and use your personal information for the following purposes:

• To provide and manage our media services
• To communicate with you about our services, enquiries, and project updates
• To process payments and manage accounts
• To improve our website, services, and user experience
• To comply with legal obligations and regulatory requirements
• To send marketing communications (with your consent, which you may withdraw at any time)
• To protect our legitimate business interests and legal rights

5. Disclosure of Personal Information

We may disclose your personal information to:

• Our employees, contractors, and service providers who assist in operating our business
• Third-party service providers (e.g., hosting providers, payment processors, analytics services)
• Professional advisors including lawyers, accountants, and auditors
• Government authorities or law enforcement agencies when required by law

We do not sell your personal information to third parties.

6. Overseas Disclosure

Some of our third-party service providers may be located outside of Australia. Before disclosing your personal information overseas, we will take reasonable steps to ensure the recipient complies with the APPs or is subject to a substantially similar privacy regime, in accordance with APP 8.

7. Data Security

We take reasonable steps to protect your personal information from misuse, interference, loss, unauthorised access, modification, or disclosure. Our security measures include:

• Secure storage of electronic records with access controls
• Encryption of data in transit and at rest where appropriate
• Regular review of information collection, storage, and processing practices
• Restricting access to personal information to authorised personnel only

8. Cookies and Tracking Technologies

Our website may use cookies and similar tracking technologies to enhance your browsing experience and collect analytical data. You can manage cookie preferences through your browser settings. Disabling cookies may affect the functionality of our website.

9. Your Rights Under the Privacy Act

Under the Australian Privacy Act and the APPs, you have the right to:

• Access your personal information held by us (APP 12)
• Correct any inaccurate, out-of-date, or incomplete personal information (APP 13)
• Opt out of receiving marketing communications at any time
• Complain about a breach of the APPs

To exercise any of these rights, please contact us using the details provided below.

10. Data Retention

We retain your personal information only for as long as necessary to fulfil the purposes for which it was collected, or as required by applicable law. When your personal information is no longer needed, we will take reasonable steps to destroy or de-identify it.

11. Complaints

If you believe we have breached the Australian Privacy Principles, you may lodge a complaint by contacting us at the details below. We will investigate your complaint and respond within 30 days. If you are unsatisfied with our response, you may escalate the matter to the Office of the Australian Information Commissioner (OAIC) at www.oaic.gov.au.

12. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date. We encourage you to review this policy periodically.

13. Contact Us

If you have any questions about this Privacy Policy or wish to make a request regarding your personal information, please contact us: